Last updated: July 05, 2026
Easy Route Car Rental is a DBA of Easy Route Auto LLC.
In case of accident: Call police, call your insurance company, then call Easy Route Car Rental.
Website: easyrouteauto.com
Phone: +1 (480) 374-9028
Email: booking@easyrouteauto.com
“Agreement” means all terms and conditions found on both sides of this form and any related addenda, disclosures, electronic records, invoices, receipts, inspection records, payment authorizations, and policies provided by us. “You” or “your” means the person identified as the renter elsewhere in this Agreement, any person signing this Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or the renter’s direction. All persons referred to as “you” or “your” are jointly and severally bound by this Agreement. “We”, “our” or “us” means Easy Route Auto LLC, doing business as Easy Route Car Rental (DBA). For purposes of this Agreement, references to Easy Route Car Rental and Easy Route Auto LLC shall be considered the same entity. “Authorized Driver” means the renter and any additional driver listed by us on this Agreement, provided that person has a valid driver’s license, is at least age 21, and meets our eligibility requirements. Only Authorized Drivers may operate the Vehicle. “Vehicle” means the automobile or truck identified in this Agreement and any vehicle we substitute for it, and all its tires, tools, accessories, equipment, keys and vehicle documents. “Physical Damage” means damage to, or loss of, the Vehicle caused by collision or upset; it does not include comprehensive damage or loss, such as loss of the Vehicle due to theft, vandalism, act of nature, riot or civil disturbance, hail, flood, or fire. Physical Damage excludes interior burn holes, window stars or cracks not caused by collision or upset. “Loss of use” means the loss of our ability to use the Vehicle for any purpose caused by damage or loss during this rental. Loss of use is calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired, replaced, recovered, or otherwise available for rental, times the daily minimum $55 rental rate or the daily rental rate shown on this Agreement, whichever is greater.
This is a contract for the rental of the Vehicle. We may repossess the Vehicle at your expense without notice to you if the Vehicle is abandoned, overdue, illegally parked, impounded, used in violation of law, used in violation of this Agreement, or if we reasonably believe the Vehicle is at risk of loss, theft, damage, or misuse. You agree to indemnify us, defend us and hold us harmless from all claims, liability, costs and attorney fees we incur resulting from, or arising out of, this rental and your use, possession, operation, condition, return, abandonment, recovery, or storage of the Vehicle. We make no warranties, express, implied or apparent, regarding the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose.
You must return the Vehicle to our rental office, or other location approved in writing by us, on the date and time specified in this Agreement, and in the same condition that you received it, except for ordinary wear. If the Vehicle is returned after closing hours, by lockbox, by contactless return, or without an in-person inspection, you remain responsible for the safety of, and any damage to, or loss of, the Vehicle until we inspect it upon our next opening for business or at the time we are reasonably able to inspect it. Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval. You must check and maintain all fluid levels. You must not continue to operate the Vehicle if warning lights, overheating, low fluid levels, tire pressure warnings, unusual noises, or other conditions indicate that continued operation could damage the Vehicle.
You are responsible for all loss or theft of, or damage to, the Vehicle, which includes the cost of repair, or the actual cash retail value of the Vehicle on the date of the loss if the Vehicle is not repairable or if we elect not to repair the Vehicle, plus loss of use, diminished value of the Vehicle caused by damage to it or repair of it, towing, storage, appraisal fees, claim handling expenses, and our administrative expenses incurred processing the claim. You must report all accidents or incidents of theft, vandalism, damage, hit-and-run, glass damage, tire damage, or loss to us and the police as soon as you discover them. You must cooperate fully with us, our insurer, your insurer, any credit card benefit provider, and law enforcement in any investigation or claim.
The acts listed here are prohibited uses of the rental Vehicle and constitute a breach of this Agreement. Any loss or damage that (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended, revoked, expired, invalid, or restricted in any jurisdiction; (b) is caused by anyone under the influence of prescription or non-prescription drugs, marijuana, alcohol, or any impairing substance; (c) is caused by anyone who obtained the Vehicle or extended the rental period by giving us false, fraudulent, incomplete, inaccurate, or misleading information; (d) occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation; (e) occurs while carrying persons or property for hire, rideshare, delivery, courier, taxi, transportation network company use, or while pushing or towing anything, or in any race, speed test, contest, or driver training activity; (f) occurs while teaching anyone to drive; (g) occurs while carrying dangerous, explosive, toxic, flammable, hazardous, or illegal material in or on the Vehicle; (h) occurs outside the geographic limitations indicated in this Agreement or outside Arizona without our written approval; (i) occurs when the Vehicle is loaded beyond its capacity; (j) occurs as a result of driving the Vehicle on unpaved roads, off-road areas, trails, construction areas, flooded roads, or any surface not intended for ordinary passenger vehicle use; (k) occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment; (l) occurs while transporting children without approved child safety seats as required by law; (m) occurs and the odometer, GPS, telematics device, tracking device, diagnostic device, or monitoring equipment has been tampered with, disconnected, blocked, disabled, or removed; (n) occurs when the Vehicle’s fluid levels are low, warning lights are active, the Vehicle is overheating, tires are unsafe, or it is otherwise reasonable to expect you to know that further operation would damage the Vehicle; (o) results from inadequately secured cargo; (p) where applicable, is caused by anyone who lacks experience operating a manual transmission; (q) is a result of your willful, wanton, reckless, careless, or negligent act or misconduct; (r) occurs and you fail to summon the police to any accident involving personal injury, property damage, theft, vandalism, hit-and-run, or as otherwise required by law; (s) is caused by an animal transported in the Vehicle; (t) occurs while the Vehicle is used for any commercial purpose without our written approval; or (u) occurs after the rental period has expired or after we have demanded return of the Vehicle, shall be your responsibility. You waive all recourse against us for any criminal reports, repossession actions, recovery actions, or prosecutions that we take against you that arise out of your breach of this Agreement.
THE OWNER DOES NOT EXTEND ANY OF ITS MOTOR VEHICLE FINANCIAL RESPONSIBILITY OR PROVIDE PUBLIC LIABILITY INSURANCE COVERAGE TO THE RENTER, AUTHORIZED DRIVERS OR ANY OTHER DRIVER. You are responsible for all damage or loss you cause to others and all damage or loss to the Vehicle. You agree to provide and maintain auto liability, collision and comprehensive insurance covering you, all Authorized Drivers, us and the Vehicle for the entire rental period and any extension period. Your insurance must be valid, collectible, and transferable to the rented Vehicle. You must provide acceptable proof of insurance before the Vehicle is released and upon request during the rental. Where state law requires us to provide auto liability insurance, or if any coverage is deemed to apply by law, such coverage shall be secondary to any other valid and collectible insurance whether primary, secondary, excess or contingent, and shall provide bodily injury and property damage liability coverage with limits no higher than minimum levels prescribed by the vehicular financial responsibility laws of the state whose laws apply to the loss. You and we reject PIP, medical payments, no-fault, and uninsured and under-insured motorist coverage, where permitted by law. Any policy or coverage is void to the fullest extent permitted by law if you violate the terms of this Agreement, fail to cooperate in any loss investigation, provide false information, allow an unauthorized driver to operate the Vehicle, or use the Vehicle in a prohibited manner. We make no representation that your insurance, credit card benefit, or third-party coverage is adequate or will apply.
You will pay us, or the appropriate government authorities, on demand all charges due under this Agreement, including, but not limited to: (a) time and mileage for the period you keep the Vehicle, or a mileage charge based on our experience, GPS, telematics, service records, or other reasonable records if the odometer is tampered with, disconnected, blocked, inaccurate, or unavailable; (b) charges for additional drivers; (c) optional products and services you purchased; (d) fuel, if you return the Vehicle with less fuel than when rented, at $5.00 per gallon plus a $20.00 refueling convenience fee; (e) applicable taxes, surcharges, and government fees; (f) all parking, traffic and toll violations, camera violations, fines, penalties, forfeitures, court costs, towing, impound and storage charges and other expenses involving the Vehicle assessed against us or the Vehicle, unless these expenses are our fault; (g) $50, plus $5/mile for every mile between the renting location and the place where the Vehicle is returned, repossessed, recovered, or abandoned, plus all other expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of this Agreement; (h) all costs, including pre- and post-judgment attorney fees, court costs, collection costs, and administrative costs we incur collecting payment from you or otherwise enforcing our rights under this Agreement; (i) a 2% per month late payment fee, or the maximum amount allowed by law if less than 2%, on all amounts past due; (j) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check or other payment returned unpaid, rejected, reversed, or declined for any reason; (k) a reasonable fee not to exceed $350 to clean the Vehicle if returned substantially less clean than when rented or if it contains smoke odor, marijuana odor, pet hair, stains, bodily fluids, excessive trash, or other conditions requiring extraordinary cleaning; (l) any damage charge, insurance deductible, loss of use, diminished value, appraisal expense, towing expense, storage expense, claim expense, or administrative expense arising out of damage, theft, loss, impound, repossession, recovery, or breach of this Agreement; and (m) any chargeback fee, payment dispute cost, or expense incurred defending or collecting any valid charge.
We may use your deposit to pay any amounts owed to us under this Agreement, including rental charges, extensions, excess mileage, fuel, tolls, citations, cleaning, damage, deductibles, administrative fees, towing, storage, recovery, chargeback costs, and any other amounts due. A $250 security deposit is required at the start of the rental unless a different amount is stated in writing. Any unused deposit balance will be refunded after final inspection and charge processing. Refund timing may depend on card issuer or bank processing times.
You release us, our agents and employees from all claims for loss of, or damage to, your personal property, including a vehicle, or that of any other person, that we received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility. You are responsible for removing all personal property before returning the Vehicle. We are not responsible for personal property left in the Vehicle after return, repossession, recovery, towing, impound, service, or storage.
No term of this Agreement can be waived or modified except by a writing that we have signed or electronically approved. If you wish to extend the rental period, you must obtain our approval before the due-in date and time. We may require payment, updated insurance proof, inspection, additional deposit, or written amendment before approving any extension. Verbal approval is not sufficient unless confirmed by us in writing, text, email, portal message, or other electronic record. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.
A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law, you release us from any liability for consequential, special, incidental, indirect or punitive damages in connection with this rental, the reservation of a vehicle, vehicle availability, vehicle substitution, cancellation, repossession, recovery, or enforcement of this Agreement. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable. Headings are for convenience only and do not limit the terms of this Agreement.
The following terms reiterate key disclosures outlined on the front page of this Agreement and form part of the binding rental conditions: As per A.R.S. § 28-2166(C), the Owner does not extend any of its motor vehicle financial responsibility or provide public liability insurance coverage to the renter, authorized drivers, or any other driver. The renter is required to provide their own full coverage car insurance that transfers to a rented vehicle. Pursuant to A.R.S. § 13-1806, failure to return the Vehicle within 72 hours after the required return date and time, without notice to and permission from Easy Route, may constitute unlawful failure to return rented property. If the property is a motor vehicle, the offense may be a Class 5 felony. I understand that Easy Route Car Rental DBA Easy Route Auto LLC provides no coverage for the liability of the renter to any passenger in the rented vehicle pursuant to A.R.S. § 28-2166(B)(2). I understand that a $250 deposit will be collected at the start of the rental unless a different amount is stated in writing, and that the deposit is refundable after return, final inspection, and processing of any amounts owed under this Agreement. I am fully responsible for any flat tires, broken glass, physical damage, fuel, tolls, citations, cleaning fees, late fees, recovery costs, and any other amounts owed under this Agreement. I understand that I am renting a used car that may have minor defects, and newer cars are available at a slightly higher rate. If there are any safety or mechanical issues, the car may be replaced with a similar one. I understand that the Vehicle may not be driven outside approved geographic limits and that if the Vehicle is driven more than 100 miles from the rental center, or outside Arizona without written approval, I will be responsible for all towing, transportation, storage, recovery and related charges. Renter is allowed 1,400 miles free per month unless another allowance is stated on this Agreement. Excess miles will be charged at an additional rate of $0.20 per mile. Renter pays all tickets, tolls, citations, fines, penalties, towing, impound fees and related charges. By signing the contract, you agree to all terms of this rental Agreement. Rental charges and a refundable deposit will be collected before the Vehicle is released. Once the Vehicle is returned and all terms are fulfilled, the final charges will be calculated, and any adjustments, refunds or additional charges, will be made to your account. CDW is not included unless separately offered by Easy Route, accepted by the renter, paid for, and signed in a separate CDW agreement. CDW is not insurance and does not provide liability coverage. CDW is subject to separate terms, conditions, exclusions, vehicle eligibility requirements, rental eligibility requirements, and a signed waiver agreement. Availability is not guaranteed and may vary by vehicle and rental type. If the renter intends to use credit card insurance coverage, it is their responsibility to ensure eligibility and compliance with their card issuer’s terms, including any requirement that no CDW be purchased or provided.
Reservations are not guaranteed until approved by Easy Route Car Rental. Easy Route reserves the right to refuse service, decline a rental, cancel a reservation, request additional documentation, require additional payment authorization, require updated insurance proof, or substitute a vehicle at its sole discretion. No rental period may exceed 28 consecutive days unless a new agreement, renewal agreement, or written extension is approved by Easy Route.
Failure to provide required identification, valid driver’s license, proof of insurance, payment authorization, security deposit, signed documents, or any requested documentation may result in cancellation of the reservation. Reservations canceled more than 24 hours before the scheduled pickup time will receive a full refund of amounts paid, if applicable. Reservations canceled within 24 hours of pickup are subject to a $60 cancellation fee. Failure to appear for pickup without notice (“No Show”) may result in cancellation of the reservation and forfeiture of prepaid rental or reservation amounts, excluding any refundable security deposit unless amounts are owed under this Agreement.
Only drivers approved by Easy Route Car Rental and listed on the Rental Agreement may operate the Vehicle. All drivers must be at least 21 years old, possess a valid driver’s license, satisfy Easy Route eligibility requirements, and remain legally permitted to drive during the entire rental period.
Operation of the Vehicle by an unauthorized driver constitutes a material breach of this Agreement and may result in immediate termination, repossession, denial of coverage to the fullest extent permitted by law, and full financial responsibility for all loss, damage, claims and expenses.
CDW is not included unless separately offered by Easy Route, accepted by the renter, paid for, and signed in a separate CDW agreement. CDW is not insurance and does not provide liability coverage, personal injury protection, medical payments coverage, uninsured or underinsured motorist coverage, or coverage for damage to other vehicles or property.
CDW is subject to a separate written agreement, vehicle eligibility requirements, rental eligibility requirements, payment requirements, terms, exclusions, limitations, and conditions. Availability is not guaranteed and may vary by vehicle and rental type. If a CDW is offered and accepted, the signed CDW agreement controls the scope of waiver and all exclusions. If the renter intends to rely on credit card rental coverage, the renter is solely responsible for confirming eligibility and complying with all card issuer requirements, including any requirement that no CDW be purchased or provided.
By signing this Agreement, providing a payment method, using a payment card, paying through an electronic invoice, or taking possession of the Vehicle, the renter authorizes Easy Route Car Rental to charge any payment method provided for rental charges, extensions, mileage charges, fuel charges, cleaning charges, tolls, citations, administrative fees, damage charges, insurance deductibles, recovery costs, towing charges, storage charges, late fees, chargeback costs, collection costs, attorney fees where permitted by law, and any other amounts due under this Agreement.
This authorization remains valid for up to 180 days following return, recovery, repossession, or abandonment of the Vehicle, and longer if permitted by card network rules, law, court order, or written agreement.
The Vehicle must be returned with the same fuel level documented at pickup. If the Vehicle is returned with less fuel than provided at pickup, the renter agrees to pay $5.00 per gallon required to refill the Vehicle and a $20.00 refueling convenience fee. Fuel charges may be deducted from the security deposit or charged to the payment method on file.
The renter is responsible for all toll charges, parking violations, traffic citations, camera violations, red-light violations, speed camera violations, fines, penalties, forfeitures, impound fees, court costs, storage fees, towing fees, government fees, and related administrative charges involving the Vehicle during the rental period or arising from the renter’s use, possession, parking, operation, abandonment, or return of the Vehicle.
The renter agrees to reimburse Easy Route for any such charges billed after the Vehicle is returned. Easy Route may charge a reasonable administrative processing fee for receiving, researching, identifying, paying, contesting, forwarding, transferring, or otherwise handling these matters.
In the event of an accident, theft, vandalism, damage, breakdown, impound, hit-and-run, tire damage, glass damage, or other incident involving the Vehicle, the renter must immediately notify law enforcement when required, obtain a police report whenever available, notify Easy Route as soon as possible, notify their insurance company, and cooperate fully with any investigation or claim.
Failure to comply with these requirements may increase the renter’s financial responsibility and may result in denial of coverage by the renter’s insurer, credit card provider, third-party protection provider, or any applicable coverage. Roadside assistance benefits, if provided, are governed by separate program terms, limits, exclusions, and availability. Roadside assistance does not relieve the renter of responsibility for charges or damage caused by misuse, negligence, prohibited use, lack of fuel, lost keys, lockouts, tire damage, glass damage, battery damage caused by renter conduct, towing outside covered limits, or any matter excluded by the roadside assistance provider.
The renter acknowledges that the Vehicle may contain GPS, telematics systems, tracking devices, mileage tracking systems, diagnostic equipment, exterior-facing dash camera or fleet camera technology where permitted by law, and other monitoring technology. Easy Route may use such systems for vehicle recovery, theft prevention, roadside assistance, fleet management, contract enforcement, verification of mileage, verification of vehicle location, detection of prohibited use, investigation of damage or accidents, and protection of Easy Route property. Easy Route does not use hidden interior audio or video recording unless separately disclosed in writing.
The renter shall not remove, disconnect, disable, tamper with, block, shield, damage, or interfere with any GPS, telematics, diagnostic, or monitoring equipment. Doing so constitutes a material breach of this Agreement.
The renter acknowledges and agrees that Easy Route may offer contactless pickup and return procedures. Photographs, videos, timestamps, lockbox records, key logs, portal records, email records, text messages, telematics records, inspection reports, odometer records, fuel records, and other electronic records may be used to verify vehicle condition, vehicle location, pickup time, return time, mileage, fuel level, possession, and compliance with this Agreement.
If the renter takes possession of the Vehicle through contactless pickup, the renter accepts the Vehicle in the condition documented unless the renter reports undisclosed damage to Easy Route before driving the Vehicle from the pickup location. If the renter returns the Vehicle using contactless return, the renter remains responsible for the Vehicle until Easy Route confirms return and completes inspection.
Smoking, vaping, marijuana use, and transportation of materials producing excessive odor are prohibited inside the Vehicle.
Vehicles returned with smoke odor, marijuana odor, excessive dirt, pet hair, stains, bodily fluids, excessive trash, spills, food residue, biohazard material, pest contamination, or any condition requiring extraordinary cleaning may incur cleaning charges up to $350, plus any additional remediation, repair, or downtime costs where permitted by law.
The Vehicle must be returned in substantially the same condition as received, ordinary wear and tear excepted. The renter is responsible for missing, damaged, or destroyed keys, key fobs, registration documents, license plates, accessories, chargers, charging adapters, emergency equipment, spare tires, tools, manuals, lockboxes, parking cards, gate cards, transponders, and other supplied property. Ordinary wear and tear does not include tire damage, glass damage, interior damage, odor, stains, burns, dents, scrapes, collision damage, missing parts, misuse, negligence, or damage caused by animals.
If the Vehicle is damaged, stolen, impounded, abandoned, held by law enforcement, repossessed, recovered, repaired, inspected, or otherwise unavailable for rental due to an incident, breach, or condition occurring during the rental period, the renter shall be responsible for loss of use, diminished value, appraisal expenses, administrative expenses, towing, storage, and related claim expenses. Loss of use may be calculated using the Vehicle’s daily rental rate multiplied by the number of days the Vehicle is unavailable for rental, regardless of fleet utilization, unless prohibited by law.
If the Vehicle is abandoned, impounded, repossessed, illegally parked, disabled due to renter fault, kept past the due date, taken outside approved geographic limits, or otherwise requires recovery, the renter shall be responsible for all recovery costs, transportation costs, storage charges, towing charges, administrative fees, attorney fees where permitted by law, and collection costs.
Easy Route may repossess or recover the Vehicle without notice if it is abandoned, overdue, illegally operated, used in violation of this Agreement, or if Easy Route reasonably believes the Vehicle is at risk of loss, theft, damage, or misuse.
The renter agrees not to dispute valid charges authorized by this Agreement. The initiation of a chargeback, payment dispute, reversal, stop payment, rejected payment, or claim with a card issuer or payment provider does not eliminate the renter’s payment obligations. The renter remains responsible for collection costs, attorney fees where permitted by law, court costs, administrative costs, late fees, chargeback fees, and chargeback defense expenses. Easy Route may provide this Agreement, rental records, photos, GPS records, communications, inspection reports, invoices, and other documentation to banks, card networks, payment processors, insurers, law enforcement, collection agencies, attorneys, courts, or other parties as reasonably necessary to enforce this Agreement or defend a payment dispute.
The renter agrees that electronic signatures, electronic initials, electronic acknowledgements, text messages, emails, portal submissions, online forms, electronic payment authorizations, electronic photographs, electronic inspection reports, electronic invoices, GPS records, telematics records, and other electronic records shall have the same legal effect as paper documents and handwritten signatures. The renter consents to receive rental documents, notices, invoices, receipts, payment links, inspection records, and communications electronically by email, SMS, portal, or other electronic means.
Easy Route may collect, store, use, and disclose information necessary to administer rentals, verify identity, verify driver eligibility, verify insurance, process payments, manage reservations, provide roadside assistance, recover vehicles, prevent theft, investigate claims, respond to chargebacks, comply with legal obligations, communicate with the renter, and enforce this Agreement. This may include personal information, driver’s license information, insurance information, payment information, vehicle location data, mileage data, vehicle diagnostic data, photos, videos, communications, and transaction records. Easy Route may share information with insurers, payment processors, banks, card networks, roadside providers, towing companies, law enforcement, courts, attorneys, collection agencies, fleet vendors, and service providers as reasonably necessary.
This Agreement shall be governed by and construed under the laws of the State of Arizona, without regard to conflict-of-law principles. Unless prohibited by law, any legal action, claim, or proceeding arising from or relating to this Agreement, the Vehicle, the rental, payment, damage, recovery, or enforcement shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona. The renter consents to jurisdiction and venue in those courts.
Providing false, misleading, inaccurate, incomplete, or fraudulent information during the reservation, rental, payment, insurance verification, pickup, return, extension, accident reporting, damage claim, or chargeback process constitutes a material breach of this Agreement. Easy Route may immediately terminate the rental, repossess or recover the Vehicle, refuse future rentals, retain amounts owed, pursue collection, and refer the matter to law enforcement where appropriate.
This Agreement, including the front page, all Terms and Conditions, any signed CDW agreement, invoices, receipts, addenda, inspection records, electronic records, and written or electronic amendments, constitutes the entire agreement between the renter and Easy Route regarding this rental. The renter acknowledges that they have read, understood, and agreed to all terms and conditions contained herein and accepts full responsibility for compliance with this Agreement.
By renting a vehicle from Easy Route Auto, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Our rental specialists can help you complete your reservation and answer questions about insurance, pickup, delivery, or vehicle availability.