Frequently asked questions

How do I book a car rental with Easy Route Car Rental?

Booking a vehicle with Easy Route Car Rental is simple. Select your preferred vehicle, choose your rental dates, and complete your reservation online. Once submitted, our team will review your request and contact you with the next steps.

For assistance with reservations, availability, or special requests, please contact our team directly.

Where does Easy Route Car Rental operate?

Easy Route Car Rental proudly serves customers throughout Arizona, including Phoenix, Tempe, Scottsdale, Mesa, Chandler, Gilbert, Glendale, and surrounding areas.

We specialize in affordable short-term and long-term vehicle rentals with flexible options for students, professionals, visitors, and local residents.

Do you offer airport pickup and delivery?

Yes. Easy Route Car Rental offers complementary airport pickup options for customers traveling to Arizona.

Please contact us before your arrival so we can coordinate pickup details and provide instructions for your rental.

Do you offer long-term and monthly car rentals?

Yes. We specialize in affordable long-term and monthly car rentals in Arizona.

Our extended rental options are popular with students, professionals, travelers, and customers who need reliable transportation without the commitment of purchasing a vehicle.

What documents are required to rent a car?

To rent a vehicle from Easy Route Car Rental, you will need:

• Valid driver’s license issued by any country worldwide (must be current and legally valid)
• Proof of required insurance coverage
• Valid payment method
• Any additional documents requested during the reservation process

Requirements may vary depending on the rental duration, vehicle type, and customer profile.

Can international drivers rent a car?

Yes. International customers can rent vehicles from Easy Route Car Rental with a valid driver’s license and required documentation.

Depending on your country of origin, an International Driving Permit (IDP) may also be recommended or required.

Can students rent cars from Easy Route?

Yes. Easy Route Car Rental proudly serves many students throughout Arizona, including students attending Arizona State University and nearby colleges.

We offer affordable rental options designed for students who need reliable transportation.

Do I need insurance to rent a car?

Yes. All Easy Route rentals must have both:

• Liability Coverage — Protection for injuries or property damage caused to others.
• Physical Damage Protection — Coverage for damage to the rental vehicle.

Acceptable proof of coverage must be provided before the vehicle is released.

Can I use my personal auto insurance for a rental car?

Yes. Many personal auto insurance policies provide coverage for rental vehicles.

Before renting, please confirm with your insurance provider that your policy includes rental vehicle coverage, including collision and comprehensive protection.

What if I only have liability insurance?

If your personal insurance only provides liability coverage, you will need additional protection for damage to the rental vehicle.

Additional options may include eligible credit card rental protection or purchasing separate rental vehicle protection.

Can someone else drive the rental vehicle?

Only approved drivers listed on the rental agreement are allowed to operate the vehicle.

If you need to add another driver, please contact Easy Route before the additional driver operates the vehicle.

Can I extend my rental period?

Yes. Rental extensions are available depending on vehicle availability.

Please contact Easy Route before your scheduled return date to request an extension and avoid any interruption to your rental.

Can I take the rental vehicle out of Arizona?

Travel outside Arizona may be allowed depending on the vehicle and rental agreement.

Please contact Easy Route before traveling out of state to confirm approval and any requirements.

What happens if I return the vehicle late?

If you need additional rental time, please contact Easy Route before your scheduled return time.

Late returns without prior approval may result in additional rental charges.

Do I need to refill the gas before returning the car?

Yes. Vehicles should be returned with the same fuel level as provided at pickup.

If the vehicle is returned without the required fuel level, additional refueling charges may apply.

What happens if the rental vehicle is damaged?

If the rental vehicle is involved in an accident or receives damage, contact Easy Route immediately.

Customers should:
• Take photos of the damage
• Report the incident if required
• Provide complete accident details

Our team will guide you through the next steps.

Are smoking and pets allowed in rental vehicles?

Smoking is not permitted inside Easy Route rental vehicles.

Pets may be allowed with prior approval. Additional cleaning charges may apply if excessive cleaning is required.

Are there any hidden fees?

No. Easy Route believes in transparent pricing.

All applicable rental charges, fees, taxes, and additional services will be communicated clearly before your rental begins.

Do you offer discounts?

Yes. Easy Route offers special pricing for qualifying customers, including long-term rentals and student rentals.

Contact our team to learn about current offers and available discounts.

How can I contact Easy Route Car Rental?

Phone/Text: +1 (480) 374-9028

Email: booking@easyrouteauto.com

You can contact Easy Route Car Rental through our website contact page.

Our team is available to assist with reservations, vehicle availability, insurance questions, extensions, and general rental support.